Telephone Evolution Project rolls out

February 1, 2022  — 
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Did you know, most departments at McGill are still using the phone system that was installed in 1986?  Yes, that’s over 35 years ago!

After years of gathering requirements across the University, and a public Call for Tender, McGill’s IT Serives has selected an Internet-based (VOIP) phone service from Cisco. The new service introduces the Cisco Webex app, to be used as a “softphone,” allowing you the freedom and flexibility to make and receive phone calls from any computer, laptop, or mobile device… from the office, working at home, or in transit… anywhere you’re working.

For those who receive frequent phone calls, work in a reception area, or prefer to have a desk phone, there will also be the option for a physical desk phone.

Article courtesy of The McGill Reporter

Article courtesy of The McGill Reporter